Get help with Northbay Products

Northbay Products is the parent company behind Dura Faucet, RVFaucet, BidetMate, Travel Totes and Kiddietotes, Perfect Cloud, and Lumitronics. The chat on this page will point you to the right place, or take your message directly if it's a company matter.

Look for the chat bubble in the bottom-right corner of this page. Tap it and ask your question in your own words — there's no menu to work through and nothing to sign up for.

What it can help with

Point you to the right brand for product help
Take wholesale, dealer, and OEM enquiries
Handle media and partnership requests
Answer general questions about the company and our brands

When you need a person

Product or order help: each of our brands runs its own chat, and those have the product knowledge this one doesn't. The chat here will send you to the right one.

Business enquiries: wholesale, dealer, OEM, media, and partnership requests go through the chat here. Tell it what you need and it will pass your message and details to the right person on our team.

We typically reply within one business day, Monday to Friday.

Not seeing the chat bubble? Refresh the page, or switch off any ad or script blocker for this site — those sometimes hide it.

Northbay Products · 19215 SE 34th St, Ste 106-382 · Camas, WA 98607